Last Updated: June 24, 2026

Introduction

Kaskada Thermal Inc. ("Forum Thermal", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, forumthermal.com.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Information submitted through contact forms
• Newsletter subscription information
• Information provided through booking inquiries or customer service requests

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring website information
• General geographic location

This information is collected through cookies and analytics technologies.

How We Use Your Information

We use your information to:

• Respond to inquiries and requests
• Provide information about Forum Thermal services and offerings
• Send newsletters and marketing communications when you have opted in
• Improve website performance and user experience
• Measure marketing effectiveness
• Maintain website security
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors interact with our website.

We may use:

• Google Analytics
• Google Tag Manager
• Meta (Facebook and Instagram) Pixel
• Other analytics and marketing technologies as required

You can adjust your browser settings to refuse cookies; however, some website functionality may be affected.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you updates about Forum Thermal, special offers, events, and other relevant information.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our website and business, including:

• Website hosting providers
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Booking and reservation systems
• Professional advisors and legal service providers

These service providers are only permitted to use information as necessary to provide services on our behalf.

Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

International Data Transfers

Some of our service providers may store or process information outside of Canada. By using our website, you acknowledge that your information may be transferred to and processed in jurisdictions outside your province or country of residence.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Rights

Subject to applicable laws, you may request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of personal information where appropriate
• Withdrawal of consent for certain uses of your information

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Forum Thermal
Kaskada Thermal Inc.
Email: info@forumthermal.com

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